Terms and conditions

1. Parties and definitions

1.1 These terms and conditions ("Terms") govern your use of the public website at studee.com ("Website") and the University Application Workspace ("Workspace"), together referred to as the "Services".

1.2 The Services are operated by Studee Ltd ("Studee", "we", "us" or "our"). Our company details are:

Company name: Studee Ltd
Place of registration: England and Wales
Register: the register of companies for England and Wales maintained by Companies House
Company number: 06842641
Registered office: 15 The Woolmarket, Cirencester, Gloucestershire, GL7 2PR, England, United Kingdom
VAT registration number: GB971692974
Email: [email protected]

1.3 "You" and "your" refer to the individual using a Service. A "School" is a participating school that has entered into a separate written agreement with Studee for the Workspace ("School Agreement"). A "School User" is a counselor, teacher, administrator or other member of staff authorized by a School to use the Workspace.

1.4 "Your Content" means documents, text, records and other material that you provide to the Workspace, including material supplied through a connection you are authorized to activate. References to Your Content do not imply that you own rights belonging to your School or another person.

1.5 "Consumer" means an individual using a Service for purposes that are wholly or mainly outside that individual's trade, business, craft or profession. This normally includes students using the Services for their own education or applications and parents or guardians supporting their children. Access provided or paid for by a School does not, by itself, prevent an individual from being a Consumer.

1.6 "Business User" means an individual using a Service for business or professional purposes who is not acting as a Consumer in relation to that use. This includes School Users acting in their professional role. Whether you are a Consumer or a Business User depends on the purpose of the relevant use.

2. Scope and application

2.1 The Website provides university and program information, search facilities, guides and other research content. It is available without an account and free of charge.

2.2 The Workspace supports university research, counseling, application management, document management and related collaboration. It is provided to participating Schools, their students and School Users. These Terms also apply to continued individual access that Studee may offer under clause 13.

2.3 Your access to Workspace features and information depends on your account, role, permissions, the applicable School Agreement and the features made available to you. A description in these Terms of an optional or future feature does not represent that the feature is currently available, will be introduced by a particular date or will be available to every user.

2.4 Where Studee introduces an additional feature, the relevant provisions of these Terms apply when that feature is made available to you. Any additional service terms requiring your agreement will be presented before you activate or use that service. Acceptance of these Terms does not itself activate an optional feature, connect an external account or authorize an application submission.

2.5 Provisions expressly concerning the Workspace take precedence over provisions concerning the Website in relation to Workspace accounts, content and functionality, regardless of the web address through which the Workspace is accessed.

2.6 The School Agreement governs the relationship between Studee and your School and prevails in relation to their respective rights and obligations under that agreement. These Terms govern your use of the Services as an individual user. You do not become a party to the School Agreement or assume your School's contractual obligations by accepting these Terms.

3. Formation of the agreement

3.1 By using the Website, you agree to the provisions of these Terms applicable to it. If you do not agree, you must discontinue that use.

3.2 Access to the Workspace requires your express acceptance of these Terms. The agreement between you and Studee is concluded when you select Accept on the acceptance screen. If you do not wish to accept, you may sign out; you will not be able to continue using the Workspace.

3.3 The Privacy notice is presented for information. Acceptance of these Terms is not consent to the processing of personal data or to the use of cookies. Cookie choices are requested separately and do not determine whether you may accept these Terms or use the Workspace.

3.4 You may review these Terms before selecting Accept. The acceptance step requires no other contractual input. If you accept in error or subsequently wish to end your use of the Workspace, you may request account closure under clause 12, without affecting any statutory rights.

3.5 We retain a record of the version you accept and the date and time of acceptance. The current Terms are available at studee.com/legal/terms-and-conditions, where you may print or save a copy. You may request a copy of the version you accepted at any time. When renewed acceptance is required, we also provide access to your previously accepted version.

3.6 The agreement is concluded and retained in English.

4. Use of the Website

Permitted use and restrictions

4.1 You may use the Website to research universities, programs and study destinations, compare programs, read guidance and contact us, subject to these Terms.

4.2 You agree not to:

use the Website for an unlawful or fraudulent purpose;
copy or extract Website content using bots, crawlers or other automated tools without our prior written permission, except for ordinary indexing by general-purpose search engines that respect our robots.txt instructions;
republish, sell, rent or sublicense Website content without the necessary permission;
impersonate another person or misrepresent your identity or authority;
gain unauthorized access to servers, accounts, systems or databases;
circumvent or interfere with security measures, rate limits or access controls;
introduce malicious code or carry out a denial-of-service attack;
send unlawful, defamatory, obscene, harassing or infringing material; or
damage, disable, overload or disrupt the Website or another person's use of it.

4.3 A breach of clause 4.2 is a material breach of these Terms. We may suspend or terminate your access to the Website and report serious breaches to the relevant authorities.

Correspondence and submitted material

4.4 The Website does not currently provide an inquiry form or account registration. You may contact us by email. Certain pages link to a meeting-booking service operated by HubSpot, which is subject to its own terms and privacy information. Our Privacy notice explains the information we receive through that service.

4.5 If you send us material by email or through a booking link, you grant us a non-exclusive, royalty-free, worldwide license to receive, store, review and use it only as reasonably necessary to respond to you, provide the service you requested and retain an appropriate record of the correspondence. You retain your existing rights in that material. This clause prevails over any inconsistent provision of our Intellectual property rights policy concerning material submitted in this way.

Information and availability

4.6 Program information, including entry requirements, fees, deadlines, intake dates and course content, may be supplied by universities and other third parties. We take reasonable steps to keep it accurate and current but do not guarantee that it is complete or free from error. You are responsible for confirming material details directly with the university before applying or making a payment.

4.7 We may add, modify, suspend or remove Website features or content, including without advance notice. We do not guarantee uninterrupted availability or the continued availability of particular content.

4.8 Subject to clause 5 and your mandatory legal rights, the Website is provided on an "as is" and "as available" basis. To the extent permitted by law, we exclude implied representations and warranties concerning its availability, accuracy, completeness and fitness for a particular purpose. This does not exclude our responsibility for a failure to exercise reasonable skill and care where that responsibility applies.

5. Liability

5.1 Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded.

5.2 If you use a Service as a Consumer, any liability we have to you, including for a breach of these Terms, will be determined in accordance with applicable law. Nothing in these Terms excludes or restricts your statutory consumer rights or any other rights or remedies that cannot lawfully be excluded or restricted.

5.3 If you use the Website as a Business User, the following limitations apply, subject to clause 5.1 and to the extent permitted by applicable law:

we exclude liability for losses that were not reasonably foreseeable at the time of your use of the Website;
we are not liable for loss of profit, business, goodwill or opportunity, or indirect or consequential loss; and
where liability is established, our total liability in connection with the Website in any twelve-month period will not exceed £100.

5.4 If you use the Workspace as a Business User, subject to clause 5.1 and to the extent permitted by law:

our total liability to you under these Terms in any twelve-month period is limited to the greater of GBP 100 and the fees paid or payable to us for your use of the Workspace in that period;
we exclude liability for indirect or consequential loss and loss of profit, revenue, business, goodwill or anticipated savings; and
reasonable direct costs of restoring records lost because of our breach remain subject to that financial cap.

5.5 Business Users agree to indemnify Studee against reasonable losses, damages, costs and expenses, including reasonable legal fees, directly caused by their breach of clause 4.2 or unlawful or fraudulent use of the Website. This indemnity does not cover loss caused by Studee's own act or omission.

5.6 Clauses 5.3 to 5.5 do not apply to Consumers. Nothing in these Terms affects rights that cannot be excluded under the Consumer Rights Act 2015, data protection law or other applicable law. The School Agreement governs liability between Studee and the School and does not cap your individual claim under these Terms.

6. Workspace accounts and security

6.1 School-linked accounts are created by your School or by Studee on its instructions. Account information may be provided from the School's information system through Wonde acting for the School, or through a user list supplied by the School. Your School authorizes your eligibility, role and permissions. Continued individual access is governed by clause 13.

6.2 Student account holders must be at least 13 years old. The Workspace does not currently verify age within the service; your School is responsible for authorizing eligible student accounts. If you are under 18, any authorization required by applicable law must be obtained from your School, parent or guardian, as applicable. School approval does not replace parental authorization where the law requires it.

6.3 Available sign-in methods may include a one-time code sent to your registered email address and sign-in through Google. If you choose a third-party sign-in method, that provider's terms and privacy information also apply to its service. We explain the personal data we receive and use in the Privacy notice.

6.4 Unless you select Stay signed in, the Workspace warns you and signs you out after sixty minutes of inactivity.

6.5 You are responsible for:

providing accurate account information and keeping it current;
maintaining control of the email account and any Google account used to sign in;
keeping one-time sign-in codes confidential, including from School and Studee staff;
using only your own account and protecting it against unauthorized use;
promptly notifying your School or Studee of suspected unauthorized access; and
acting only within your authority and using only records and functions you are authorized to access.

6.6 An invitation, account role or technical ability to view information does not confer authority to use or disclose it beyond your permissions.

7. Workspace use and charges

7.1 Subject to these Terms, Studee grants you a limited, non-exclusive, non-transferable right to use the Workspace for university research, counseling, application management and related collaboration through the features available to you.

7.2 Students are responsible for keeping the information they control accurate, reviewing their application materials and decisions, and completing the application actions assigned to them.

7.3 School Users are responsible for acting within their professional responsibilities and permissions, maintaining accurate records, supervising the workflows and access they manage, and arranging the removal of access when it is no longer appropriate.

7.4 Access to a student's Workspace does not confer access to every record within it. You must respect restrictions on confidential references, recommendations and other protected material.

7.5 You agree not to:

use the Workspace unlawfully or fraudulently, or to harass, exploit, discriminate against or harm another person;
falsify grades, identities, references, documents or application information, or present another person's work as your own;
access, use, share or disclose information without authority;
circumvent permissions or use another person's account;
sell, redistribute or systematically extract the Workspace, its software or its university and program information without our written permission;
use the Workspace to build or train a competing service;
reverse engineer the Workspace except to the extent applicable law permits despite a contractual restriction;
introduce malicious code, test our security without authorization or disrupt the Services;
upload or distribute unlawful, infringing, abusive or misleading material; or
use contact details obtained through the Workspace for marketing or unsolicited approaches.

7.6 The restriction on extraction does not prevent lawful use of your own content or records you are authorized to download. Available download functions remain subject to your permissions, which are checked for each download.

7.7 A breach of clause 7.5 is a material breach of these Terms. We may take action under clause 12 and report serious breaches to your School or the relevant authorities.

7.8 Student access provided under these Terms is free of charge. School fees are governed by the School Agreement. Acceptance of these Terms does not create a personal payment obligation. Any optional paid service, including any paid form of continued individual access, would require your separate express agreement to its charges before they apply.

7.9 University application fees, deposits, tuition fees and other third-party charges are separate from Studee's Services. The Workspace does not currently process those payments.

8. Your Content and the license to Studee

8.1 You retain the rights you hold in Your Content. You are responsible for ensuring that you have the rights and authority necessary to provide it and to grant the license in this clause. These Terms do not transfer ownership of Your Content to Studee.

8.2 You grant Studee a non-exclusive, royalty-free, worldwide license to host, store, copy, analyze, adapt, process, display and transmit Your Content only as reasonably necessary to provide, secure, support, maintain and improve the Workspace, carry out the current AI-development activities expressly described in clause 9, and comply with applicable law. We may permit service providers to carry out those activities on our behalf and on our instructions.

8.3 The license does not authorize unrelated exploitation of Your Content or processing outside the purposes permitted by these Terms, the applicable School Agreement and data protection law. It does not override restrictions on confidential or third-party material.

8.4 The license continues for as long as we lawfully retain Your Content for the permitted purposes, in accordance with the retention information in the Privacy notice. It ends in respect of content we delete. Models, statistics and other results lawfully derived before deletion may be retained and used for the permitted purposes, provided this does not authorize reproduction of Your Content or retention or use of personal data contrary to applicable law or your rights.

8.5 The license is an intellectual property permission. It is not consent to process personal data and does not replace a lawful basis, a condition for processing special category data or another permission required by law.

8.6 We may use feedback you provide to improve the Workspace. We will obtain your permission before identifying you in publicity.

9. Artificial intelligence

AI-assisted functionality

9.1 The Workspace may include AI-assisted functionality, where introduced and enabled, to extract information from documents, suggest or update records, summarize or translate material, generate drafts, support research and provide recommendations. Availability depends on the feature and the permissions applicable to your account.

9.2 AI-generated material may be inaccurate, incomplete, misleading or unsuitable for your circumstances. You are responsible for reviewing it before relying on it, sharing it or using it in an application, including checking accuracy, permissions, confidentiality and the relevant institution's rules on AI use. AI assistance does not replace professional judgment, safeguarding responsibilities or decisions that require human review.

9.3 Using an AI feature does not authorize Studee to submit an application, make a declaration or accept or reject an offer on your behalf. Any such action requires the separate authority described in clause 10. Nothing in this clause excludes our responsibility to provide the Workspace with reasonable skill and care.

9.4 To the extent Studee owns intellectual property rights in output generated for you through the Workspace, we grant you a non-exclusive, royalty-free license to use, copy and adapt that output for your lawful university research, counseling and application activities, including after your Workspace access ends. This does not grant rights belonging to third parties or guarantee that output is unique or qualifies for intellectual property protection.

Development of Studee's AI models and features

9.5 Studee may use Your Content to train, fine-tune, test, evaluate, validate, secure and improve AI models and AI-assisted features used by or for Studee for the Workspace generally. This is Studee's own product development purpose and is not limited to providing a feature to you or your School.

9.6 Subject to clause 9.10, the license in clause 8 permits that development to use only the categories of structured Workspace records identified in the current Privacy notice. It does not grant advance permission to use uploaded documents, free text or information extracted from them for Studee's own AI development.

9.7 Where Studee determines the purposes and means of processing personal data for its own AI development, Studee acts as an independent controller for that processing. This does not authorize use outside the permitted purposes or alter its obligations when processing other information on a School's instructions.

9.8 We will limit personal data to what is reasonably necessary, restrict access to authorized personnel and service providers, and apply pseudonymization where reasonably practicable. We will not use special category personal data, such as health or religious information, for our own AI development unless a valid condition for that processing applies in addition to the required lawful basis. Your School's authority to collect such data does not by itself establish Studee's authority to use it for this separate purpose.

9.9 We do not permit a third-party AI provider to use Your Content to train or improve its own models or services for its own purposes. Providers processing Your Content for Studee may do so only to provide their services to us and subject to applicable contractual and data protection requirements.

9.10 You may object to use of your personal data for Studee's AI development by contacting [email protected]. We will stop that processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or the processing is needed to establish, exercise or defend legal claims. Information that has been irreversibly anonymized so that nobody can identify you is no longer personal data and is outside this right. Pseudonymized information remains personal data. The Privacy notice explains the lawful basis, safeguards, retention and how we handle an objection.

10. University information, applications and external connections

10.1 University and program information may be incomplete, outdated or incorrect. You are responsible for verifying requirements, fees, deadlines and other material details with the university or its official application service and for completing the actions for which you are responsible.

10.2 Tasks, reminders, status updates and internal approvals support application management. Creating an application record, completing a task or marking a document as ready does not itself submit an application or transmit information to a university.

10.3 Where the Workspace offers a connection to a university, application or document service, the connection will be subject to its stated scope, the relevant permissions, applicable third-party terms and any additional service terms requiring express agreement. We will transmit information or act through a connection only when the relevant feature is offered and the specific action has been authorized. General acceptance of these Terms does not activate a connection or authorize a transmission.

10.4 Before a connection is activated, we will explain its purpose, the information to be accessed or transmitted and the authority required. Access to School-controlled records requires the School's authority. An action on a student's behalf requires the student's express authorization and any other authorization required by law or the School Agreement. Accepting these Terms or holding a Workspace account does not provide that authority.

10.5 Where an authorized transmission feature is available, you are responsible for checking the intended recipient, destination, content and instructions before authorizing transmission. You must verify receipt or completion through the relevant confirmation process. A third-party service's receipt of information does not guarantee that an application is complete or accepted. Withdrawal of a connection does not itself withdraw an application or information already sent; further action may be required with the recipient.

10.6 These Terms do not appoint Studee as your agent or authorize us to make declarations, submit applications, accept or reject offers or pay fees on your behalf. Any service involving those actions requires separate, express written terms and the necessary specific authority.

10.7 Universities, Schools and other third parties remain responsible for their own services, statements and decisions. Studee does not guarantee admission, scholarships, visas or enrollment. Nothing in this clause excludes responsibility for our own breach of these Terms or failure to exercise reasonable skill and care.

11. Service availability and changes

11.1 We will provide the Workspace with reasonable skill and care. We do not guarantee uninterrupted availability or that every feature will be free from error.

11.2 We may add, modify, replace or withdraw features for technical, security, legal or reasonable operational reasons, including changes to supported technology or third-party services. Changes may take effect without advance notice, subject to our obligations under applicable law and the School Agreement. Where a change also requires an amendment to these Terms, clause 16 applies.

11.3 Optional, pilot and beta features may be modified or discontinued. References to planned features do not create a commitment to deliver them or to maintain them indefinitely. This does not override an express service commitment or your mandatory legal rights.

11.4 You are responsible for retaining copies of material that you are authorized and legally or operationally required to retain, using the download facilities available to you.

12. Safety, suspension and termination

12.1 You should report suspected misuse, security problems or safeguarding concerns to your School or to Studee at [email protected]. The Workspace is not an emergency service. Emergencies should be reported to the appropriate emergency services.

12.2 Schools remain responsible for supervising and safeguarding their communities. Users remain responsible for the safeguarding duties applicable to them. Studee does not continuously monitor user content or review every item before storage. Automated processing by an enabled feature, including malware scanning or AI-assisted processing, does not constitute continuous safeguarding monitoring. Any use for AI development remains subject to clause 9.

12.3 We may restrict or suspend access, remove content, preserve relevant evidence or contact a responsible School or authority where reasonably necessary to address unlawful or unsafe use, fraud, a material breach of these Terms, a credible security or safeguarding risk, or a legal requirement.

12.4 We will act proportionately, explain restrictions where lawful and practicable, and restore access when the relevant issue has been resolved. You may ask us to review a restriction you consider incorrect. Serious or unremedied breaches may result in account closure.

12.5 School-linked access may end when the School's authorization, your relationship with the School or the School's service with Studee ends. Your School may instruct us to remove that access. Access may also be suspended as permitted by the School Agreement. Any continued individual access is subject to clause 13.

12.6 You may stop using the Workspace and request account closure through your School or Studee at any time. Closure of your account does not terminate the School Agreement.

12.7 Before access ends, you may download material that you are authorized to retain using the available functions, or ask your School or Studee about obtaining copies. School-controlled records may be transferred only where lawfully authorized and consistent with the School Agreement. Ending access does not itself delete all records; retention and deletion are addressed in clause 14 and the Privacy notice.

13. Continued individual access after leaving School

13.1 Studee may, but is not obliged to, offer you the option to continue using an individual account after you leave your School or School-linked access ends. If offered, you may choose to activate that access under these Terms and any additional service terms expressly agreed with you. Continued access is optional, depends on lawful transfer and the School Agreement, and is not guaranteed.

13.2 Continued individual access is separate from access authorized by your School. Before it begins, we will explain the available functions, account and identity requirements, any applicable charges, the information you may retain and the relevant privacy information.

13.3 Subject to lawful authority and applicable permissions, continued access may allow you to retain and use copies of your profile information, application history and documents that you are entitled to hold. It does not entitle you to confidential references, internal School records, information about other people or any material you are not authorized to receive.

13.4 Transfer or retention of School-controlled information requires the authority necessary under applicable law and the School Agreement. A request for continued access does not itself authorize Studee to retain the School's records beyond the periods applicable to its service.

13.5 Information lawfully transferred to an individual account will be handled for the purposes and retention periods disclosed for that account. Studee will identify its responsibilities for that processing in the applicable privacy information before the service is activated. Continued access does not create an entitlement to permanent storage or perpetual access.

13.6 These arrangements do not restrict your statutory data protection rights, including any right to request a copy of your personal data. Such rights may be exercised whether or not continued individual access is offered or accepted.

14. Relationship with your School

14.1 Your School determines eligibility for School-linked accounts, assigns roles and permissions, and may instruct Studee to remove access. Those arrangements do not confer authority over any separate individual account offered under clause 13 beyond the School's lawful rights in its own information.

14.2 Your School determines the retention of records processed on its behalf and may instruct Studee to delete student records through our support procedure. Records are not automatically deleted merely because a student leaves the School.

14.3 If the School's service ends, the School may elect within ninety days whether its Workspace data is returned or deleted. Its data in our live systems will be deleted or anonymized within ninety days of the service ending. Backup copies are overwritten in the ordinary backup cycle. Records required for legal purposes may be retained as described in the Privacy notice, including acceptance records and relevant audit records.

14.4 Lawfully transferred information in an individual account is subject to clause 13. Information retained for Studee's permitted AI development is subject to clause 9 and the applicable privacy information. Neither provision authorizes retention contrary to the School Agreement or data protection law.

14.5 Where permitted by the School Agreement, Studee may use the minimum personal data reasonably necessary for its own AI development for the Workspace generally, acting as an independent controller for that purpose. The scope and conditions are set out in clause 9. These Terms do not independently extend the permissions granted by the School Agreement.

14.6 Financial limitations in the School Agreement govern liability between Studee and the School. They do not cap your individual claim under these Terms or reduce your mandatory consumer or data protection rights. Clause 5 sets out the limitations applicable to your use of the Services.

15. Liability for the Workspace

15.1 The Workspace supports research, organization, communication and decision-making. It does not replace human review, professional judgment or official university requirements. Studee does not provide legal, immigration, medical, psychological or other regulated professional advice through the Workspace.

15.2 An unsuccessful application, missed deadline or inaccurate third-party record does not, by itself, establish Studee's liability. Clause 5 governs liability for the Services. Nothing in this section excludes an express service commitment, reduces our duty to exercise reasonable skill and care, limits an individual's statutory data protection rights or restricts a regulator's powers.

16. Changes to these Terms and acceptance records

16.1 We may amend these Terms where objectively necessary to reflect changes to the Services, applicable law or security practices, or for another necessary operational reason. Each published revision carries a version number. A non-material version applies to subsequent use from publication. A material change affecting the Workspace takes effect for you only after you expressly accept it under clause 16.2. No revision alters accrued rights, obligations or events that occurred before it took effect.

16.2 A correction, clarification or other non-material change may be published as a new version without requiring renewed acceptance. When a change materially affects your rights, obligations, the Services covered or our use of Your Content, we require renewed acceptance for the Workspace. In that case:

we publish the revised Terms and a summary of the changes;
where your access is linked to a School, we notify its registered main contact by email;
the Workspace requires you to accept the new version before continuing, including at your next action if you are already signed in;
the acceptance screen identifies the version you previously accepted, the date and time of that acceptance and the changes; and
we record your acceptance of the new version.

16.3 Notice to individual Workspace users is provided through the Workspace. We do not send individual notification emails about each new version. If you do not wish to accept a required revision, you may sign out and request account closure or ask your School or Studee for copies you are authorized to receive. Refusing a revision does not require you to accept it to exercise those options and does not affect rights or claims that arose earlier.

16.4 Acceptance records identify the version accepted and the date and time of acceptance; they do not contain your IP address. Security audit records of relevant actions, including sign-in and acceptance, may separately record your IP address. Acceptance records and audit entries about accepting these Terms are retained for the life of your account and normally for six years after closure so that we can establish, exercise or defend legal claims. The time limit for a particular claim depends on the claim and when the relevant cause of action arose; account closure does not determine that date in every case. We review and delete this evidence when it is no longer reasonably needed, subject to a legal hold or longer period required by law. Other audit and retention periods are explained in the Privacy notice.

17. Intellectual property

17.1 Studee and its licensors retain all intellectual property rights in the Services and their software, design and content, except for rights expressly retained by you or another contributor. No rights are granted except as expressly set out in these Terms.

17.2 Our Intellectual property rights policy provides further information about our marks, third-party content and contributions to the Website. If that policy conflicts with these Terms concerning Workspace content, these Terms prevail. Correspondence submitted through the Website is governed by clause 4.5.

17.3 Your rights in Your Content and rights to use AI-generated output are addressed in clauses 8 and 9 respectively.

18. Privacy and cookies

18.1 Personal data is processed as described in the Privacy notice, which covers both Services. It explains the information processed, the purposes and lawful bases, the respective roles of Studee and Schools, recipients, international transfers, retention and your rights under applicable data protection law.

18.2 Cookies and similar technologies are described in the Cookies notice, including those used for authentication and browser storage. The notice explains the technologies currently used and the available controls. Where consent is required, it is requested separately from acceptance of these Terms and may be withdrawn through those controls.

18.3 Cookie preferences apply across the Website and Workspace. If you have not already recorded a choice, the Workspace requests it when you first sign in. You may change your choices using Cookie preferences in either footer. If you choose Google sign-in, Google's terms and privacy information apply to Google's service as described in clause 6.3.

18.4 The Privacy notice and Cookies notice provide information and do not form part of this contractual agreement. This does not reduce Studee's obligations under data protection law or the specific commitments in these Terms.

19. Third-party services and unlawful content

19.1 The Services may link to third-party websites and services, including universities, partner content and meeting-booking services. Those services are subject to their own terms and privacy information. We do not control their content, availability or practices. This does not exclude responsibility for our own obligations under these Terms.

19.2 Program information and other third-party material that we select and publish on the Website is distinct from content stored at a user's request.

19.3 Where applicable, Studee may rely on the hosting protection in regulation 19 of the Electronic Commerce (EC Directive) Regulations 2002. That protection is subject to its statutory conditions, including the absence of the relevant knowledge or awareness of unlawful activity or information and expeditious action to remove or disable access once the relevant knowledge or awareness arises. It does not apply to content provided by someone acting under our authority or control.

19.4 Reports of unlawful or infringing content may be sent to [email protected]. When a report or other information gives us the knowledge or awareness specified in regulation 19, we will act expeditiously to remove or disable access to the relevant content. We may also investigate and act where a report does not meet that statutory threshold. Our safeguarding and complaints policies are available on our policies pages.

20. General provisions

Governing law and jurisdiction

20.1 These Terms and any contractual or non-contractual dispute arising from them or the Services are governed by the laws of England and Wales. Consumers retain the mandatory protections of the law of their country of habitual residence where applicable.

20.2 The courts of England and Wales have jurisdiction. If you are a Consumer, you may also bring proceedings in the courts of the country or part of the United Kingdom where you live, where applicable law permits, and Studee will bring proceedings against you only in those courts. For Business Users, the jurisdiction of the courts of England and Wales is exclusive, subject to any separate agreement.

Severability and waiver

20.3 If a provision is found invalid, unlawful or unenforceable, it will be modified to the minimum extent legally permissible and necessary to make it enforceable or, if that is not possible, severed. The remaining provisions continue to apply. This does not permit modification of an unfair consumer term where applicable law requires that it cease to bind the consumer.

20.4 A failure or delay to enforce a right does not waive it.

Entire agreement and third-party rights

20.5 These Terms, together with any additional service terms expressly agreed with you for the relevant service, constitute the agreement between you and Studee concerning your use of the Services. They replace previous user terms on that subject, including the separate University Application Workspace terms and conditions. They do not replace the School Agreement.

20.6 Other users do not become parties to your agreement merely by sharing access to a Workspace. A person other than you or Studee has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce this agreement. This does not affect rights or remedies arising independently of that Act, including a School's rights under its School Agreement.

20.7 Nothing in this clause excludes liability for fraud or fraudulent misrepresentation or overrides mandatory legal rights. To the extent these Terms do not take effect as a contract, they take effect as a notice for the purposes of section 61 of the Consumer Rights Act 2015 where applicable.

21. Statutory information and contact

21.1 The company and contact information in clause 1 is provided for the applicable company trading-disclosure requirements and regulation 6 of the Electronic Commerce (EC Directive) Regulations 2002. Clause 3 explains the electronic steps for concluding the Workspace agreement, reviewing the acceptance choice, retaining and accessing these Terms, and the contractual language.

21.2 Questions about these Terms, requests for copies and reports of possible breaches may be sent to [email protected] or our registered office. Privacy and data protection inquiries may be sent to [email protected]. Complaints may be made using the complaints policy on our policies pages.